How often should CCTV be serviced?
The frequency of CCTV service depends on various factors, including the type of system that you have installed, environmental conditions, criticality of surveillance, CCTV camera locations and the amount and frequency of damage that occurs. These factors will dictate how often your CCTV system will need to be serviced. Furthermore, other factors must be considered, such as whether the system includes remote CCTV monitoring.
The British Standards for video surveillance systems for use in security is BS EN 62676-4:2015. This standard provides recommendations for testing and maintaining surveillance systems. The standard recommends that an assessment be carried out to consider the manufacturers, instructions, and operational and environmental factors at least annually. It cites the need to maintain CCTV licenses and implement patch updates for system software and firmware updates. Typically, we recommend that a CCTV service be carried out annually in accordance with the above standards. Cost-effective CCTV maintenance can save you money and keep your CCTV system operational for longer.
The frequency of service can range from quarterly to annually, depending on the specific needs of the CCTV system and the environment in which it operates. It's essential to follow the manufacturer's recommendations and consider the unique factors affecting your surveillance setup. Regular maintenance helps ensure the continued reliability, performance, and security of your CCTV system.